Confidentiality Statement

NIVEUS DENTAL CENTAR d.o.o. devotes particular care to the protection of personal data of our users. The privacy policy regulates the manner of handling information, which is processed, i.e. collected by NIVEUS DENTAL CENTAR d.o.o. when visiting our website. Personal data processing is based on one of the legitimate processing bases.

Processing Manager: NIVEUS DENTAL CENTAR d.o.o., Grada Mainza 11 Street, 10010 Zagreb,

Data Protection Officer:

The cookie contains information (file of letters and numbers) stored on your computer by the website you visit. Cookies usually save your settings, site settings, such as your preferred language or address. Later, when you open the same website again, the internet browser sends back the cookies that belong to that site. This allows the site to display information tailored to your needs. Cookies can store a wide range of information including personal information (such as your name or e-mail address). However, this information can only be saved if you enable it - websites cannot gain access to information that you have not provided and cannot access other files on your computer or mobile device. In your browser settings, you can choose whether to allow or block cookies, automatically delete your cookies when closing your internet browser, and the like.

In order to use the "cookies" in accordance with the Electronic Communications Act, the EU Directives 2002/58/EC and 95/46/EC and the General Data Protection Regulation (GDPR), we require your consent.


Collection and Processing of Personal Data

The data that identifies you are considered personal date (such as name, address, e-mail or postal address, etc.). NIVEUS DENTAL CENTAR d.o.o. does not collect your personal data unless you have explicitly made them available to us (e.g. when making an appointment, filling in a personal health checklist, newsletter subscription, etc.), by which you agree, i.e. give your consent to their use for the purposes mentioned.


Use and Disclosure or Transfer of Personal Data

NIVEUS DENTAL CENTAR d.o.o. will use your personal information for the purposes of technical website management, analysis of preferences and delivery of general and individualized offers, in order to allow you access to specific information and to communicate with you. We inform you of the possibility that we may make your personal information available to other companies with which NIVEUS DENTAL CENTAR d.o.o. has a partnership relationship, all with the aim of fulfilling the purpose for which the mentioned personal data are collected. Additionally, NIVEUS DENTAL CENTAR d.o.o. advises all parents and guardians to teach children how to deal safely and responsibly with personal data on the internet.



If you have expressly given consent to receiving the Newsletter, we may send you an electronic newsletter with commercial content. The data you provided to receive the Newsletter will only be used to send the Newsletter. If you want to cancel your Newsletter subscription, you can do so at any time by way of the cancellation option. In the event of a cancellation of consent, we will stop processing the personal data collected for this purpose.

We store the collected data only for the period you are receiving the Newsletter and have not canceled your consent to receive the Newsletter.


Web Service Provision

If you register and create a client profile on our website or you  make an appointment through our website, you will need to enter personal data into online forms. The data you enter and the data resulting from processing your appointment (such as appointment number and status, data on time and visit to our office, and your address, email) are required for the provision of our services. The above data will be stored for a period of 3 years, except those for which the applicable legal regulations (especially from accounting) require a longer storage period.

Your data will be published in the following categories of recipients in the following cases:

The data needed to deliver the documentation/letter will be revealed to forwarding agents. Please note that only the data required for delivery will be disclosed;

In case of direct delivery, your data may be used for the purpose for which we have provided them. Our business partners also protect your data security with appropriate and state-of-the-art technical and organizational measures.

We also note that processing of the above data is required for the conclusion of the contract. Therefore, if you do not provide the mentioned data, we will not be able to sign a contract or process your appointment.



NIVEUS DENTAL CENTAR d.o.o. Invests great effort to ensure the personal data security and compliance with applicable data protection regulations (such as the General Data Protection Regulation, the General Data Protection Regulation Implementation Act, etc.). Please note that your data is conscientiously protected against loss, destruction, manipulation, unauthorized access, and unauthorized publishing. Our employees are obliged to respect the confidentiality of your data and to comply with the general acts of NIVEUS DENTAL CENTRA d.o.o. In addition, NIVEUS DENTAL CENTAR d.o.o. uses state-of-the-art technical and organizational safeguard measures to ensure the security of your personal data.


Storage Period

We store your data up to the expiration of a 3-year period, counting from the expiration of the contractual relationship, except those data for which the applicable regulations prescribe longer storage time. Your data is used for the purposes of direct marketing based on legitimate interest until the expiration of a 3-year period counting from the expiration of the contractual relationship, and 3 years following user data collection, except those data for which the applicable regulations prescribe longer storage time. If there is processing consent for promotional purposes that extends to the period following the prescribed deadline, your data will be stored until the withdrawal of consent.


User Rights

The user decides which personal data they will make available to NIVEUS DENTAL CENTAR d.o.o. In the event of any changes to your personal data, please inform us regarding any changes at to correct or update your personal data.

We hereby inform you that you have the right to withdraw consent at any time in whole or in part, by informing NIVEUS DENTAL CENTAR d.o.o. in writing to the address of Grada Mainza 11 Street, 10010 Zagreb with annotation "NIVEUS DENTAL CENTER GDPR" in electronic form at or verbally by phone 01/01 2046 163. Furthermore, upon receipt of a Statement on the withdrawal of consent, we will confirm receipt in writing and the personal data covered by the withdrawal statement will no longer be processed starting from the withdrawal date. Please note that all processing and/or transfers made up to the withdrawal date will remain legally valid.

In addition to the right to withdraw consent, users have the right to access and confirmation, in accordance with the applicable data protection regulations, from NIVEUS DENTAL CENTRA d.o.o. regarding personal data, the right to a correction, the right to erasure (“the right to be forgotten”), the right to limit processing, the right to transfer data and the right to complain. Also, users have the right to file a complaint with the supervisory body for data protection.

In case you have decided not to share your data, please be aware that you may not be able to access some parts of the website. Users who no longer wish to receive our services may opt out of receiving notifications by cancelling their subscription on our site, by sending a notifying email to


Automated Processing

We note that some data (such as the type of web browser you are using, the number of visits, the average time spent on websites, browsed content and the like) are processed automatically when accessing the website . The above data are used to estimate the appeal of our website. Please note that a user has the right to personal inapplicability of a decision based solely on automated processing, unless such a decision is required for the conclusion or execution of a contract between the user and NIVEUS DENTAL CENTAR d.o.o. permitted by Croatian law or the Union law or based on the explicit consent from the user.


Links to other sites

This privacy policy refers to the home page of the host NIVEUS DENTAL CENTAR d.o.o.. When leaving the website, please familiarize yourself with the privacy policy of each website that collects personal data.


Notification on Changes and Contact

Any change to our privacy policy will be posted on the home page and elsewhere deemed to be appropriate.

If you have any questions regarding the Data Privacy Statement, please contact us at the following e-mail:


Google Analytics

This website uses Google Analytics, a web analysis service provided by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA ("Google"). Google Analytics uses cookies to conduct an analysis of the visitor’s behavior and website usage. You can prevent the collection of data generated by the cookie and relating to your use of the website and the processing of your data by Google by way of the link: